Do I have to buy new software?

You don't have to. I build in what you have: email, Excel or a spreadsheet, WhatsApp, your own system via export and import. The only new element is Claude, if the process needs to read text; the licence is yours and costs a few dozen euros a month. Rule-based processes run without it.

For teams of 5-50 · remote across Europe

One process. One week.

Quotes from enquiries, invoices and reminders, staff schedules, the Monday report, customer replies, CV screening — the one thing someone on your team loses hours on every week. Monday we look, Friday it runs.

Tell me about one process →

✓ 30 minutes, no commitment ✓ €1,200 · second half only if it saves ≥2 h/week

Not sure where to start? The process map ↓

8 years

in finance & operations (Revolut, re:cap)

HSBC · Revolut

from a bank to small companies

In your tools

email, Excel, your own system · new software only if you want it

How it works

Monday → Friday.

We pick the one thing your team loses hours on every week. I build it in your tools. On Friday the person who used to do it by hand clicks and watches.

Mon2 hours with you and the person who does the task. Map the process, how long it takes, where it hurts. We pick one.

Tue–ThuI build. Claude plus what you already have: email, Excel, WhatsApp, an export from your system. New software only if you want it; by default, no change to how you work.

FriHand-over with the person who will click it. One-page instructions. A 10-minute recording.

+7 days30 minutes: does it run, what to fix. That is when you pay the second half.

Price

€1,200

net · 50 % upfront, 50 % after the week

If, after hand-over, the person doing the task doesn't save at least 2 hours a week — you don't pay the second half. Fixes included for the first 30 days.

Three things I built for myself — the same way

~5 h/week → 20 min

Hiring: 250 career pages in 20 minutes

Checking open roles across 250 companies by hand took half a day every week. Now a script queries their recruiting systems, drops stale and off-profile roles, and a ready list with links is waiting on Wednesday morning.

0 manual emails · runs at night

Sales: payment → access → list, hands-free

A customer pays, gets the product, lands on the right mailing list with the right source tag. Zero manual file sending, zero “did you get it?”. The payment signature is verified on the way — nobody can spoof the shop.

from “no idea” → a decision on Monday

Reporting: 1.2 GB of data → one page of decisions

An export from two devices, 90,000+ records a week. A script computes weekly trends, compares them to baseline and outputs: what changed, what to ignore, what to decide. Reading takes 3 minutes.

This is for you if

You have 5-50 people and one process that lives in email, in Excel or in one person's head: quotes from enquiries, invoices and payment reminders, staff schedules, the Monday report, customer replies, CV screening. You don't want a deck or an AI training. You want it gone.

Take the process map instead if

You don't know where to start, or there are ten processes and you need an order. The process map gives you the order. The one-week build gives you one working thing. After the process map, a build costs less.

Tell me about that one process →

30 minutes. If it can't be done in a week, I'll tell you on the call.

Option two

Not sure where to start? The process map.

One week, 2-3 calls, an 8-20 page report: which processes eat your team's time, what to automate them with inside your tools, and in what order. Inside the tools you have. From €1,500, 14-day guarantee.

How the process map works →

Kraków → Berlin · HSBC · Revolut · Finoa · re:cap

Filip Gorgolewski

I started at HSBC as a KYC Analyst, building due diligence profiles for corporate clients. For the first time, I got to see how large organizations actually handle compliance from the inside.

From there, I moved to Revolut. Joined as an analyst, and within months I'd become FinCrime Team Lead for Business Onboarding. I grew the team from 9 to 16, then helped scale it to dozens more across Lithuania and India. We started onboarding 30 companies a day. By the time we crossed 500, nobody even looked up.

After that, Berlin — Finoa, Business Customer Onboarding Team Lead. Crypto/fintech, B2B onboarding for high-net-worth clients and crypto-native firms.

My last role before going out on my own was at re:cap as Senior Financial Data Specialist. That's where I really started building with AI. I built a self-improving system with Claude — it reads its own bug log and fixes its own code. My team stitched DataOps, Data Science, and Underwriting into a single workflow.

Ten years in operations taught me one thing: the same pattern shows up everywhere. Fintech, e-commerce, repair shop. Different scale, same problem.

Now I do the same thing for you. I look at your operations and tell you: automate this, leave that, start here.

Creator of the 4W Method. Advises companies on operations automation.

FAQ

Questions I get asked.

One calendar week. Monday: 2 hours with you and the person who does the task by hand. Tuesday–Thursday: I build. Friday: hand-over with that person. After 7 days, a 30-minute check. Your time: about 4 hours in the whole week.

I say so on the first call, not on Friday. Then we either narrow the process to the part that can be done, or I suggest the process map. I don't take money for a week that has no chance.

The person who does the task by hand (2 hours on Monday, 1 hour on Friday) and access to what I'm automating: the mailbox, the spreadsheet, an export from your system. Ideally via a separate technical account that you take over after the week. I don't need access to your customer database or your books beyond that one process.

You don't have to. I build in what you have: email, Excel or a spreadsheet, WhatsApp, your own system via export and import. If you want a new tool, we pick it together on the call, but that's your choice, not a condition. The one new element that is sometimes needed is Claude, when the process has to read text; the licence is yours and costs a few dozen euros a month. Rule-based processes run without it.

An invoice for €600 net before Monday. A second for €600 after the check at day 7, only if the person clicking it saves at least 2 hours a week. If not, there is no second invoice.

For the first 30 days, fixes are included. Then you get a one-page instruction and a recording, and you handle most things yourselves. If you'd rather I keep an eye on it, we agree a monthly care plan separately.

I work only within that one process, on a technical account that stays with you after hand-over. No data stays with me. NDA on request. If we use Claude, your data is not used to train the model.

Three processes of my own (above), a process audit at a Polish recruitment agency, and 8 years building processes at HSBC, Revolut and re:cap. I take the first external builds at €1,200 with full attention; case studies will appear here with clients' consent.